Frequently Asked Questions

We’re happy to accept long term care insurance, or direct payment. We do not take Medicare, Medicaid, or other types of medical insurance. 

No, we do not provide hourly care shifts shorter than 12 hours (See: 24-Hour Care). We take every effort to ensure our clients receive top-notch care from professional, full-time caregivers. 

The consistency of live-in care or 24-hour care is safer for our clients’ mental, emotional, and physical wellbeing. If you need help deciding, please book a consultation here.

We carefully hand-select our care team, hiring only the best caregivers in the business.

Our caregivers undergo rigorous nationwide background checks every 6 months, extensive interviewing, practical training, and ongoing education. 

We also ensure our caregivers are uniquely prepared to care for memory loss clients. They undergo 8-16 hours of dementia and memory care training to learn:

  • How to respond & react to clients’ needs

  • How to connect & reconnect with their clients

  • Which activities are most stimulating

  • How to engage with clients in challenging behavioral situations

Feel free to ask about our caregiver selection process during your complimentary 15-minute consultation.

Yes! We understand that your questions may extend beyond our initial complimentary 15 minute consultation. If needed, you can book an additional personal consultation with us HERE.

Our strategic partners include:

  • Care managers

  • Visiting nurse services

  • Physical therapists

  • Elder attorneys

  • Trust and estate attorneys

  • Insurance consultants

  • Money managers

  • Financial advisors

  • CPAs

  • & Other community resources

Yes, I’d like to book a Home Care Consultation

Right now we serve the following areas:

  • Fairfield County, CT

  • New Haven County, CT

  • New York, NY

  • Westchester County, NY

  • Naples, FL

  • Marco Island, FL

If your loved one lives in one of these counties, book a consultation to see how we can help!

Right now, living at home is the safest place for seniors to be. Please contact us to learn more about how we are taking extra precautions to help prevent the spread of COVID-19, while continuing to provide exceptional in-home care for our clients.